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Despatch
Our aim is to despatch most orders within 48 hours of receipt and credit card authorisation. If there is any issue regarding your order we will endeavour to contact you within 24 hours excluding weekends. Our standard delivery service should deliver UK mainland orders in 3-5 working days(UK Highlands  & Islands may take longer) and orders for the rest of the world in 7-14 working days.

Delivery
We offer the following shipping options:
UK RM Standard:                   £2.75 (for orders under  £8.95)
UK RM Standard:                   £3.95
(Free on orders over £45)
Basques/Costumes:            £4.95 (Free on orders over £45)

Courier (3-5 working days)  £5.50

UK Next Day:                           £10.95-12.95 (Order before mid-day)
UK 48 Hours:                          £8.95 (order before 1pm)

Saturday Delivery                   £24.95 (order before mid-day Friday)

Europe:                                    £8.95
Rest of the World:                  £12.95


Returns & Exchanges
We are pleased to offer a 100% guarantee that if you are dissatisfied in any way with the products you have ordered, we will exchange them or provide a refund*. The goods should be returned unworn, all labels intact and all garments should be in a proper re-saleable condition and are required to be returned within 7 days of receipt (returns must be advised within 5 days of receipt)

Please note that for reasons of hygiene we are unable to offer a refund or exchange on the following products:
Knickers
Hosiery

Bra Accessories

To return a product back to us, please Contact  Customer Services via E-Mail or  using the form below.

 Name
 
 Email
 
Order No
 
 Reason for Return
 
 Give Details:
 
 
 

*refund less postage. Items returned that qualified for free postage will be refunded less the postage cost.


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